IMPORTANT NOTICE: These Terms contain a mandatory arbitration provision and a class action waiver in Section I. By using this Site, you agree that any dispute between you and The Painting Pro Guys, LLC will be resolved through binding individual arbitration rather than in court, and you waive your right to participate in any class action or jury trial. Please read Section I carefully.

I. Dispute Resolution: Binding Individual Arbitration and Class Action Waiver

Mandatory Individual Arbitration

You agree that any dispute, claim, or controversy arising out of or relating to this Site or these Terms — including those relating to the formation, breach, termination, enforcement, interpretation, or applicability of these Terms — will be resolved solely by binding, individual arbitration and not in a court of law, and not as part of a class, collective, or representative action or proceeding.

You and we agree that the U.S. Federal Arbitration Act ("FAA") governs the interpretation, applicability, and enforceability of this arbitration agreement. If the FAA is found not to apply to any issue arising under this agreement, that issue shall be resolved under the laws of the State of Texas, without regard to conflict of law provisions.

The arbitrator — and not any federal, state, or local court — shall have exclusive authority to resolve any disputes about the interpretation, applicability, or enforceability of these Terms, including any challenge that these Terms are unconscionable or that any defense to arbitration applies. Notwithstanding the above, either party may bring an individual action in small claims court if it qualifies, or seek injunctive relief in a court of competent jurisdiction to protect intellectual property rights.

Class Action and Jury Trial Waiver

You and we agree that each party waives the right to a trial by jury and to participate in any class, collective, or representative proceeding. Claims may only be brought in your individual capacity and not as a plaintiff or class member in any purported class or representative action. If any court or arbitrator determines that the class action waiver in this section is unenforceable, then the arbitration agreement shall be null and void and disputes shall proceed in court.

Opt-Out Procedure

You may opt out of this arbitration agreement by sending written notice to us within 30 days of first agreeing to these Terms. Your opt-out notice must include your name, address, and signature and be sent to:

Opting out of the arbitration agreement does not affect any other provision of these Terms.

Informal Dispute Resolution

Before initiating arbitration, you and we agree to attempt to resolve any dispute through good-faith informal negotiation for a period of 30 days after written notice of the dispute is provided. After that 30-day period, either party may commence arbitration as described in this section. Arbitration shall be administered by a neutral arbitration service mutually agreed upon by the parties, with proceedings conducted in Dallas, Texas, or remotely as mutually agreed.

II. Intellectual Property Rights

All content on this Site — including text, photographs, graphics, images, videos, logos, trademarks, service marks, data, software, and other materials (collectively, the "Content") — is owned by or licensed to The Painting Pro Guys, LLC and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, transmit, display, modify, create derivative works from, or otherwise use any Content without our prior written consent. Nothing on this Site shall be construed as granting any license or right to use any Content without our written permission.

The Painting Pro Guys name, logo, and all related marks are trademarks of The Painting Pro Guys, LLC. Use of these marks without our prior written consent is prohibited.

III. Use of the Site

You agree to use this Site only for lawful purposes and in a manner consistent with these Terms. You agree that you will not:

• Use the Site in any way that violates any applicable federal, state, local, or international law or regulation.
• Transmit any unsolicited or unauthorized advertising or promotional material.
• Attempt to gain unauthorized access to any portion of the Site or any system or network connected to the Site.
• Introduce any viruses, malware, or other malicious or technologically harmful material to the Site.
• Scrape, harvest, or collect information from the Site without our prior written consent.
• Impersonate or misrepresent your affiliation with any person or entity.
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site.
• Use automated tools, bots, or scripts to access or interact with the Site in a manner that is inconsistent with normal human use.

IV. Estimate Requests and Communications Consent

By submitting an estimate request, contact form, or other inquiry through this Site, you authorize The Painting Pro Guys, LLC and its representatives to contact you by telephone, text message, or email at the number and address you provide — including through automated dialing systems or pre-recorded messages — for the purposes of responding to your inquiry, providing estimates, and marketing our services.

You understand that your consent to receive communications is not a condition of any purchase and that you may opt out of marketing communications at any time by contacting us at info@thepaintingproguys.com or by following the unsubscribe instructions in any marketing email we send you.

Standard message and data rates may apply to text message communications. You may reply STOP to any text message to opt out of future text communications.

V. User-Submitted Content

If you submit reviews, comments, photos, or other content to us through the Site or third-party platforms at our request, you grant The Painting Pro Guys, LLC a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, publish, translate, and distribute that content in connection with our business and marketing efforts, without compensation to you.

You represent and warrant that any content you submit is accurate, does not violate the rights of any third party, and does not contain any material that is defamatory, obscene, fraudulent, or otherwise unlawful. We reserve the right to remove any user-submitted content at our sole discretion.

VI. Disclaimer of Warranties

THIS SITE AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PAINTING PRO GUYS, LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or usefulness of any information on the Site. Any reliance you place on information from this Site is strictly at your own risk.

VII. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PAINTING PRO GUYS, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES — ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THIS SITE OR ITS CONTENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE EXCEED ONE HUNDRED DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

VIII. Indemnification

You agree to indemnify, defend, and hold harmless The Painting Pro Guys, LLC and its officers, directors, employees, contractors, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site, including any content you submit, your violation of any law or the rights of a third party, or your conduct in connection with the Site.

IX. Third-Party Links and Services

This Site may contain links to third-party websites, services, or resources. These links are provided for your convenience only. We have no control over the content, privacy practices, or availability of those sites and are not responsible for any loss or damage that may arise from your use of them. Links to third-party sites do not constitute an endorsement of those sites or their content.

X. Privacy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using this Site, you consent to the collection and use of your information as described in our Privacy Policy.

XI. Modifications to the Site and Terms

We reserve the right to modify, suspend, or discontinue the Site or any portion of it at any time without notice or liability. We may also revise these Terms at any time by updating this page and changing the "Last Updated" date. Your continued use of the Site following the posting of revised Terms constitutes your acceptance of the changes. We encourage you to review these Terms periodically.

If we make material changes to the arbitration agreement in Section I, we will provide notice as described in that section and give you an opportunity to opt out of the revised agreement.

XII. Governing Law and Jurisdiction

These Terms and any dispute arising out of or related to them or the Site shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions, except as otherwise required by the arbitration agreement in Section I. To the extent any dispute is not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Dallas County, Texas.

XIII. Severability

If any provision of these Terms is found by a court or arbitrator to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or, if it cannot be made enforceable, severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect.

XIV. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published on this Site, constitute the entire agreement between you and The Painting Pro Guys, LLC with respect to your use of the Site, and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us with respect to the Site.

XV. Contact Us

If you have questions about these Terms of Use or wish to contact us regarding any legal matter, please reach out to us at: